The terms apply to all contracts concerning
the rental of hotel rooms for lodging, and all the customers for other
Conclusion of the contract
The contract comes through the adoption of the
application of the customer by the hotel indicated. The hotel is free
to the room reservation in writing. Contractors are the hotel and the
customer. If a third party for the customer ordered, he is liable to
the hotel with the customer as total debt for all obligations under the
contract overnight. If the reservation for a deposit requested and not
timely within the agreed time paid, the reservation commitment of
Termination / cancellation costs
The hotel is obligated to culpable failure to
provide the guest room damages in the amount of the accommodation price
to afford. He is entitled to reasonable fallback room in another hotel
the same category. If the host from this, he is not entitled to damages
on the lodging price beyond. The resignation of the customers of the
hotel requires the written consent of the hotel. If this does not
occur, the host is obliged to use non-contractual benefits of the
agreed or the operational price to pay, minus expenses saved. The
savings amount to experience overnight rates at 20 percent of the
overnight rate for repurchase agreements (rooms with meals) 40 percent
of the repurchase price. The hotel is in good faith kept unused room if
possible to someone else in order to avoid outages. To any other rental
of the room the guest has the overnight price minus savings for the
duration of the contract to pay.
Has the guest will receive a benefit and is
cause for complaint as soon as it is at least timely opposite the hotel
or service provider (eg restaurant) out. When delayed complaint is the
right to change or reduce forfeited. The sub-and re-renting the rooms
and their use for purposes other than lodging is not permitted. For
diversion licensed premises or disrupt the ongoing establishment of the
hotel is an extraordinary dismissal to.
Check In / Out
Otherwise, without written agreement is not
related to the room before 13:00 clock of the arrival day possible. The
room has returned no later than 11:00 clock of the departure day to be
covered. The guest has a different denominated intentions until 22:00
of the clock Eve Party. Rooms must be reserved until Before 18.00 clock
of the arrival day are received. Is this not happen, then the hotel has
rooms available, unless a later arrival time agreed upon or the room in
advance was paid.
The brochure lists or other specified prices
include the handling of money and the current tax. The online prices
offered may differ from those agreed. Valid is the verbal or written
Subject to separate arrangements is the fee
for reservations is due upon arrival, otherwise with the departure of
the guests. For a stay of more than 3 days, the hotel can create an
interim bill. If the guest with its payment in arrears, the hotel can
the agreement with immediate effect repeal.
The host or organizer of the hotel is liable
for damages he caused. The hotel is liable to the guest / contractor
unless the power supply in the event of a strike or a result of force
majeure impossible. The hotel is liable to the host under the
provisions of the Civil Code (until 100fachen the room rate, a maximum
of 3,500, - Euro); for money and valuables in accordance with Section
702 BGB, but only up to 800, - Euro, unless the hotel or its staff
meets a fault, or the value of goods and money were against granting
the hotel to keep a receipt given.
Bring the host with a motor vehicle, and which is parked in the parking
lot provided by the hotel, is this not constitute a safekeeping
agreement. For loss or damage on the hotel property or parked vehicles
or their contents, the hotel is not liable, except for willful
misconduct or gross negligence.
Forgotten items will be send by the hotel to
the guests address. The hotel will decide (best of
our knowledge and belief) the nature of the shipment. The Standard
Shipping (uninsured) up to 5.00 € is Free. The hotel is not
liable for shipped items.
Should the guest wish an insured shipment, the hotel is entitled to
make this into account. The hotel will also not be liable for shipped
Unclaimed items are disposed of after one year
to the corona restrictions, we have to check from which country guests
are arriving. Under certain circumstances, depending on which country
the guests are arriving from, a valid negative corona test must be
present at check-in. In addition, we have to collect and check the
guest's contact details before check-in.
We urge you to avoid checking-in after 10:00 p.m. (reception closes).
We need to make sure that guests provide plausible information about
their last whereabouts and that the contact tracking forms are
plausible. We also have to check whether the negative test for Cortona
is necessary and valid.
These Corona requirements inevitably require that hotel staff is on site at the check-in.
If the requirements are not met, we are not allowed to accept you as a
guest. There are severe penalties for guests and we should not comply
with the requirements for us either.
If you check-in after 10:00 p.m. (reception closes), we will charge a
flat rate of 70.00 euros for each overtime hour commenced. This
additional fee is collected prior check-in as an "instant fee". If
payment is not made instant at check-in, we will refuse to accept the
Political events and sales events are only
with the express written permission of the hotels / restaurants
allowed. Between the hotel and guest contract, with payment of the bill
and return the key meets. Was the key to the hotel on departure is not
issued, it may call by the host and immediate return of the key demands
of the house further away. Performance for all payment obligations of
the hotel is the seat of the hotel.